Product Care & Maintenance

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Product Care & Maintenance of

Engineered Stone

Maintaining Stone benchtop is easy. Simply wash with a soft cotton cloth and warm water, use a mild soap if desired.

  • DO NOT expose, in use or otherwise, Natural Quartz/Granite/Marble to abrasive or strong alkaline or acid or free radicals or oxidizers or the like (whether high, neutral or low pH) cleaners. Various chemicals are corrosive and/or erosive in their ability to attack any structure including Natural Quartz/Granite/Marble. Be very aware of these potential damages to your surface.

Natural Quartz/Granite/Marble IS NOT heat proof, chemical proof or fracture proof in any form. Be aware of damaging exposure to these potential damaging acts upon your stone benchtop.

  • DO NOT use or expose Natural Quartz/Granite/Marble to such products including, but not limited to bleach, oven cleaners, Comet, Soft Scrub, SOS, products with pumice, batteries, paint removers, furniture strippers, tarnish or silver cleaners, or the like. DO NOT use abrasive or harsh scrub pads. DO NOT apply any sealers, penetrants or topical treatments to Natural Quartz/Granite/Marble under any circumstances. Such products will wear off and cause the gloss to appear dull or inconsistent.

Natural Quartz/Granite/Marble are pure engineered stone products. Variation in the stone (quartz) color, pattern, size, shape and shade are inherent and unique characteristics to be expected with this Product. This does not affect the Product performance in any manner.

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  • Color blotches are intended and designed into many designs to enhance the natural beauty. Samples are small select cuts from a slab; they do not exhibit all the characteristics of a design and therefore are not fully representative of what will be installed. Product will not be replaced due to these variations.
  • Natural Quartz is durable and more resistant to surface damage than other stone. However, all stone can be damaged by force and no stone is chip-proof. Objects hitting edges particularly at sinks or dishwashers may cause chips. Though a minor knife slip will dull the knife and not harm Natural Quartz/Granite/Marble, no stone surface is scratch-proof. Surface markings are more visible on monotone designs than multi-colored surfaces.
  • Natural Quartz/Granite/Marble are not a seamless Product, seams are visible. Where there are seams the product pattern and shade can change.
  • Natural stone surfaces can be damaged by sudden and/or rapid change of temperature especially near the edges, as well as direct and/or sustained heating of the top. Natural stone may not withstand the direct transfer of heat from pots and pans and other cooking units such as electric frying pans and griddles, and some crockpots or roaster ovens and heat lamps. Therefore, the use of a hot pad or trivet is always recommended to prevent heating the Product.

 

  • Natural stone is not a structural support Product. 1.5 cm - 2 cm Natural stone thicknesses are for countertops and must be supported. 1cm thicknesses are for surface finishes such as walls, tub and shower surrounds and fireplaces; horizontal applications such as a tub deck must be completely supported as well.
  • Semi-polished finishes (1cm) will not shine and will soil and appear to stain from soiling.
  • Natural stone installation is optimized when walls and cabinets are properly prepared for installation. This includes but is not limited to structurally sound, straight, level and square walls and cabinets, lack of which may cause poor installation and poor seam fit, or inconsistent countertop overhang and placement.
  • Natural stone installation does not include qualification of any sink or stove cutouts (any cutouts), faucet hole locations or cabinet sizes. Cheapest Stone Benchtops ┬áIS NOT responsible for verifying if sinks, stove or other cutout appliances, cabinets and faucet hole locations fit together well, or at all. This is the responsibility of the owner, general contractor, or the like. Cheapest Stone Benchtops IS NOT responsible for the accuracy of the information provided.
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Product Care & Maintenance of

Granite & Marble

- Granit is exceptionally durable as a kitchen surface and with reasonable care will stay beautiful indefinitely. We recommend microfiber and clean water or a neutral detergent. Special granite cleaner is very useful also as a general purpose cleaner in the kitchen. Aggressive cleaners such as cif and bleach should not be used. Anti-bacterial products are not recommended.
- Granite is very hard but can scratch. Due to the gloss surface, scratches are often visible so the use of a cutting board is advised. Surface scratches are not repairable but can sometimes be masked with special polish.
- Granite is slightly porous so we seal all tops with a special anti-stain treatment at the factory. This is considered a permanent treatment but may require re-sealing in time or after particularly intensive cleaning. This is not a DIY product so please contact us.
- Highly coloured substances such as beetroot, red wine and curry powder should be wiped up immediately as they can stain. This is more obvious with lighter colours. Plain black has been known to show water marks, which can be difficult to remove, so take particular care with black granite.
- Acidic substances such as vinegar and lemon juice should be wiped up immediately as they can etch into the surface (marble is especially vulnerable to acids). The bleach used to extend the life of cut flowers will damage marble.
- Clear or coloured wax polish can revive a dull top
- Marble is softer than granite and scratches quite easily so avoid abrasives and avoid dragging heavy items that may be gritty underneath. Surface scratches can sometimes be polished out but it can leave a slight dip that is visible in certain lighting conditions.

 

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